BSDK Gaming

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Return & Refund Policy

At BSDK Gaming, we want you to have a winning experience. If for some reason you’re not achieving victory satisfaction with your purchase, we offer a straightforward refund policy. This policy outlines the conditions for returns and how we handle cancellations.

Cancellation Procedure:

  • Limited Time: Cancellations are only accepted within 30 minutes of placing the order.

Eligible for Refunds:

  • Defeated by Damage: You can claim a refund if the product arrives damaged or malfunctioning.

  • Wrong Recruit: If you receive a product different from what you ordered, you’re eligible for a refund.

  • Incomplete Squad: If your order is missing items, you can get a refund.

  • Performance Issues: Not satisfied with the product’s quality? You can request a refund.

Time Limits:

Initiate the Mission: You have 7 days from receiving the product to start the refund process. Requests after this period won’t be accepted.

Refund Process:

  • Contact Us: To initiate a refund, send an email to bsdkgamingshop@gmail.com . Include your order number, a clear explanation of the issue, and any supporting evidence (photos or videos).

  • Review and Authorization: We’ll assess your request and provide a Return Authorization (RA) number with instructions on returning the product.

  • Return the Product: You have 14 days from receiving the RA number to return the product in its original, unopened, and undamaged packaging.

  • Inspection and Decision: Upon receiving the returned product, we’ll inspect it and notify you if your refund is approved or rejected.

  • Approved Refunds: If your request is approved, we’ll issue a refund to your original payment method within 7 business days of receiving the returned product. Shipping costs won’t be refunded.

Not Eligible for Refunds:

  • Self-Inflicted Casualties: We cannot offer refunds for products damaged due to misuse or mishandling by the customer.

  • Deployed and Activated: Products that have been opened or used are not eligible for refunds.

  • Tampering Detected: Products that have been tampered with will not be refunded.

  • Missing RA Number: Returns without a valid RA number cannot be processed.

BSDK Gaming Reserves Rights:

We reserve the right to deny any refund request that doesn’t comply with our policy.

Remember, Statutory Rights Remain:

This policy doesn’t affect your rights under any applicable consumer protection laws.

Questions or Concerns?

If you have any questions about our refund policy, feel free to contact us at support@bsdkgaming.com.